Belvoir Rail Limited (BR) provide products, components, refurbishment, specialist design, fabrication and assembly services to companies within the rail & transportation maintenance industry. To enable delivery of these products and services BR works to become an approved supplier and to build solid relationships from this approval. This will assist good communication, risk mitigation, identification of additional opportunities and ultimately customer satisfaction.
Customer relationships are built on the back of the expertise and knowledge that the staff of BR have built up over many years in both the engineering and the rail & transport maintenance industry. A key strength for the business is the ability to quickly understand and interpret customer requirements to identify the most suitable and appropriate product and/or solution for the customer.
BR recognise that to become a key supplier within the rail & transport maintenance sector they need to offer competitive pricing, quality products, and speed of service and have built a business able to provide these to the customer. BR utilises the knowledge and experience of its staff to offer innovation in the solutions and services it provides, thereby increasing its opportunity to exceed customer expectations.
BR has implemented and maintains a Quality Management System, aligned to the requirements of ISO 9001:2015, to support the business in working effectively and efficiently. The business is committed to managing, maintaining and improving this quality management system to ensure it continues to support the business.
The business has set itself a series of measurable objectives in support of this policy and operates various processes to achieve its aim.