Our Privacy Policy - Your rights, your information and how we use it

Belvoir Rail Ltd is committed to protecting your personal information.

Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

We may need to make changes to our Privacy Policy; If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.

This version of our Privacy Policy was last updated 25 May 2018.

Who we are

We are Belvoir Rail Ltd.
 This Privacy Policy applies to Belvoir Rail Ltd only.

How to contact us

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact:

enquiries@belvoir-rail.com

The
Information we collect and use
Information about you that we may collect and use includes:

What are cookies?


A cookie is a small file, it’s saved onto your computer or other device when you
visit our website.
Cookies store small pieces of information. For example - they will
remember you've visited our website or performed a certain action. We use cookies
to help us improve your experience when you visit our website. For example, a
cookie might store information so you don't have to keep entering it. Cookies also
let us know which pages of our website you visited; they help us develop and market
our products and services.

How do we use your information

We will use the information we collect from you in the following ways:

What we collect and use your information for 


We take your privacy seriously and we will only ever collect and use information
which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only

If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our products or services. 


Who we may share your information with

We may share your information with third parties for the reasons outlined in 'What
we collect and use your information for. 
These third parties include:

We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure

Where your information is processed

Your information is processed in the UK and European Economic Area (EEA).

How we protect your information

We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.

Your information is protected by controls designed to minimize loss or damage through accident, negligence or deliberate actions.

How long we keep your information

We will keep your personal information only where it is necessary to provide you with our products or services while you are a customer.

We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.

Your individual rights

You have several rights in relation to how Belvoir Rail Ltd uses your information. They are:

How to make a complaint

We will always strive to collect, use a nd safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please visit our Contact Us page and we will do our utmost to make things right. Or contact us via enquiries@belvoir-rail.com